Services
Law Firm Management & Consulting for Personal Injury Lawyers
Managing a law firm is more than a full-time job. It takes an entire team of professionals to power a personal injury practice. With help from an experienced law firm consultant, your team can work smarter and get better results.
Some of the folks we have worked with
Our legal consulting and practice management services
Whitehardt offers a full range of consulting and law firm management services to help you optimize your business. Our services are ideal for solo practices, small local firms, and regional players who are focused on growth. Partner with our in-house consultant Felix Eckhardt to grow your brand, get new cases, and achieve a healthier work/life balance while enhancing your client satisfaction ratings. Here’s how we can help.
Problem solving
First, creative problem-solving allows us to identify and address potential issues that may be limiting your firm’s performance.
Strategic planning
Next, we put together a plan to fix those issues. Our consultant has over 30 years of experience managing law firms and providing financial oversight, so we know what works and what doesn’t.
Implementation
Finally, we implement new workflows and policies and procedures to build a streamlined, efficient system that your team can manage now and in the future. We also provide operations support and training.
Whether you’re looking for a virtual consultant or an on-site manager, we’re here for you. We offer short-term and ongoing legal consulting and practice management services to support your firm at all stages, from startup to leadership transitions and periods of strong growth. See how we can help your team take care of business by requesting a custom quote today.
Law firm accounting & financial management
What you don’t know about your law firm’s finances can hurt you. We offer thorough analytical services to detect and correct any issues that are affecting your firm’s profitability and efficiency. We won’t leave any stone unturned. Strong financial management services provide the solid foundation that you need to grow a successful, sustainable law practice. For over 30 years, we have provided personalized accounting and auditing services to help personal injury lawyers scale their practice.
There’s more to running a law firm than crunching numbers and getting paid. We develop clear-cut strategies to manage your firm’s operating, trust, and cost accounts while maintaining full financial, ethical, and regulatory compliance. In addition to handling bookkeeping and general accounting to track daily expenses and income, we offer strategic planning, profitability analyses, and risk management to maximize your long-term return on investment. We have proven strategies for tracking monthly and weekly case volume and eliminating bottlenecks that lead to inefficiencies and delays. Our services are built for personal injury law firms like yours, firms that advertise their services and work on a contingency basis.
Let’s talk
Tell us about your firm.
We’re here to get you the cases you actually want, in the most cost-effective way possible.
- A custom plan for your markets
- Media, creative and intake under one roof
- Measured on signed cases
or email info@whitehardt.com
Law firm staffing & training consultants
People are your law firm’s biggest assets. With the right team, anything is possible. Work with our skilled law firm staffing and training consultant to develop thoughtful strategies and well-defined procedures for hiring, training, and managing your staff. Our strategies can help you find the right attorneys, paralegals, intake managers, and administrative assistants. We will travel to your location and speak to your team to check the pulse of your business.
Whether you need help onboarding new staff or keeping up with continuing legal education requirements, we can develop a personalized strategy for achieving your goals. We also develop needs-based hiring plans aligned with case volume, revenue targets, and customer service benchmarks. Our in-house consultant can show you how to manage a small or midsize law firm and give you proven strategies for achieving consistent growth. Get in touch today to learn more.
Intake & case management consulting for lawyers
Did you know that the average client calls their attorney anywhere from 3 to 10 times for a single legal matter? While a strong advertising campaign can get your phone ringing, what’s your team going to do when it just won’t stop? As the head of our law firm consulting team, Felix has developed a comprehensive strategy to turn the tables and help you take charge of your law firm’s phone calls and client communications.
Sure, we offer call tracking and lead scrubbing services to help you focus on the most promising cases, and we even have our own call center, but we also have a unique system for untangling your law firm’s phone calls. Our goal is to turn the repetitive and normally circuitous procedure of opening and closing a case into a simple, linear workflow, so your team is making more outbound calls and clients aren’t tying up your phone lines.
Our case management process
1. Intake
Empathetic, caring intake specialists screen your calls and get clients ready to sign with your firm. No one wants to be hurt on the job or injured in a car accident. We ensure that your clients speak to someone who understands their story and knows how to listen and collect documentation.
2. Case management
In phase 2, clients work with your paralegals and support staff to gather evidence, medical records, insurance policies, and other documents to move the case forward. Staff also provide updates to let clients know how the case is progressing.
3. Settlement & negotiation
Work from step 2 prepares you for successful settlement negotiations. We have proven tips for setting realistic client expectations and anticipating potential sticking points, such as resolving Medicare or Medicaid liens.
4. Accounting
As the case gets close to settling, your accounting team can take over to ensure that funds are distributed promptly and clients aren’t calling every day to see where their check is. Our system is simple, and it works.
Our law firm consultant
Felix Eckhardt is a modern renaissance man with a background in theater, collegiate skiing, and competitive running. He’s also our chief financial officer. What started as a side job helping a neighbor’s law firm track down over $80,000 in missing funds turned into a full-time business spanning more than 3 decades. Few people know more about bookkeeping, auditing, HR, payroll, and law firm finances. If there’s a better way to do things, we will find it. We can help you resolve some of the most common issues that personal injury practices face by eliminating bottlenecks and ensuring consistent cashflow. Here’s how we can help:
- Creating custom workflows
- Streamlining intake procedures
- Simplifying billing and time tracking
- Handling client communications
- Reconciling accounts for financial compliance
- Managing cashflow and payroll
- Organizing and managing case files
- Developing standard operating procedures
- Identifying and implementing new technology
- Recruiting and retaining top-quality talent
Speak with a law firm management consultant
We created Whitehardt from the ground up, and we enjoy helping law firms experience the same results. Your success is our success. Watching our clients reel in new cases and achieve consistent growth is our ultimate goal. We work harder to make your job easier. Reach out today and let’s grow your firm together.
Partners & platforms
Put a premier partner on your side.
Clients
Firms that stay for decades.
I enjoy working with Whitehardt for three primary reasons. They are honest, efficient and responsive. In a world where people do not always do what they say, this is refreshing. All business is relational and requires trust. I trust Whitehardt. We have a great relationship, and they are good at what they do.
I enjoy working with Whitehardt for three primary reasons. They are honest, efficient and responsive. In a world where people do not always do what they say, this is refreshing. All business is relational and requires trust. I trust Whitehardt. We have a great relationship, and they are good at what they do.
Rhon JonesBeasley Allen Law Firm
When I invest, I tend to invest large. And when it's time to put millions of dollars into a tort campaign, Kevin & Whitehardt have my trust!
Truly scalable results, from a $25k test to $1 million a month, Whitehardt results are consistent and predictable.
I'd prefer nobody else know about you.
I don't have the expertise or time to handle the creative or the details of the ad buys and that is all done for me and done well.
Questions
Questions firms ask
Will a consultant disrupt our firm’s culture?
Not at all. Inviting an outsider in to help manage your firm can be a difficult decision. However, experience shows that employees may feel more comfortable voicing concerns or sharing ideas with an outsider. We use a collaborative approach to enhance rather than undermine your existing culture. Our consultant will work with your leadership and staff to identify your firm’s strengths and capitalize on them to achieve long-term success.
How long does a typical consulting engagement last?
The duration of each project depends on your firm’s goals and challenges. Some engagements last a few weeks for targeted assessments, while ongoing partnerships can extend for several months or longer. We customize timelines to ensure that systems and strategies are fully implemented, monitored, and refined to deliver sustainable results.
How do you measure the ROI of your consulting services?
We track financial and non-financial performance when assessing the impact of our work. A law firm consultant can help you increase profitability-per-partner (PPP), billing realization, and case efficiency while reducing overhead. We also assess client satisfaction, employee performance and retention, and other metrics that are tied to long-term success.
My law firm is profitable. Do we still need a management consultant?
A solid, proven management strategy can take your firm from profitable to peak performance. Even if your firm is performing well, there may be other ways to improve efficiency and client satisfaction. Our consultant can also help you address issues, such as market expansion, succession planning, partner compensation, and technology.
What’s the difference between a consultant and a coach?
Consultants typically focus on analyzing, implementing, and improving operational systems and strategies. Coaches typically work one-on-one with partners to develop personal leadership strategies.
Do you work with solo practices or only large firms?
We work with personal injury law firms of all sizes, from solo practitioners to large practices with multiple offices. Our consulting approach is built around your goals, whether you’re looking to improve marketing, streamline intake and case management operations, or scale your firm to expand your market share. Our services can work for your firm regardless of your budget, resources, or growth stage.
How much do your law firm consulting services cost?
Pricing depends on the scope of services, your firm’s size, and your goals. We offer flexible packages ranging from one-time consultations to ongoing management partnerships. Many clients start with an initial strategy session to identify strengths, weaknesses, and opportunities. Our goal is measurable ROI and long-term growth that fits your firm’s objectives. Contact us today to learn more or to request a custom quote.
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